Shipping Policy

Thank you for visiting and shopping at BUCEPHALUS INNOVATIONS LLC. Below are the terms and conditions that constitute our Shipping Policy.

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1. Domestic Shipping (USA)

• We currently ship within the United States only.

• All orders are processed within 1–3 business days.

• Delivery time typically ranges from 3–7 business days, depending on your location and selected shipping method.

• Orders are not shipped or delivered on weekends or holidays.

Note: Delivery delays can occasionally occur due to high order volume, weather, or carrier issues.

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2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer Standard and Expedited shipping options.

Free shipping may be available on orders over a specific amount (e.g., $50). Please check banner/checkout page for ongoing offers.

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3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your order status directly using the carrier’s website.

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4. Shipping Address Accuracy

Please make sure your shipping address is complete and accurate.
We are not responsible for packages delivered to the wrong address due to incorrect information provided by the customer.

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5. Lost or Damaged Items

• If your package is lost in transit or arrives damaged, please contact us within 7 days of delivery.

• We will work with the shipping carrier to investigate and offer a replacement or refund, depending on the situation.

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6. Contact Us

For any questions about your order or shipping, please contact:

Email: info@biinnovations.org

Phone: ‪+14063087689